Privacy Policy – jinamehta one stop solution

Privacy Policy

Last updated: [16/09/28]

Welcome to JinaMehta. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights in relation to it.

1. Who We Are

Name: JinaMehta
Website: jinamehta.in
Purpose: product sales, , processing orders, marketing, customer service, etc.

2. What Personal Information We Collect

We may collect the following personal data from you, with your consent or as required to fulfil our services:

Contact information: name, title, email address, phone number, postal address.
Account information: username/password (if you register), purchase history.
Payment information: credit/debit card details, bank account or transaction details (collected via secure payment gateway).
Shipping/delivery details: address, courier details.
Usage data: IP address, browser type, device type, how you use the site, pages you visit, time spent, referral sources.
Marketing preferences: whether you want to receive newsletters, promotional offers, SMS/WhatsApp etc.

3. How We Use Your Information

We use your personal data for the following purposes:

To process and fulfil your orders (payments, deliveries, returns).
To communicate with you about your orders, account, or customer service.
To send you marketing and promotional materials (if you have opted in).
To personalise your experience on the website (recommendations, user preferences).
To improve our products/services, website performance, usability and security.
To comply with legal requirements and for fraud prevention/security.

4. Cookies and Tracking Technologies

We use cookies and similar technologies (web beacons, tags, pixels) to collect usage data, remember preferences, keep you logged in, analyze traffic, and improve our site performance.
You can choose to disable or restrict cookies via your browser settings, but that may affect some functionalities of the site.

5. Sharing and Disclosure of Information

We may share your information in the following situations:

With service providers/vendors who help us with fulfilment, delivery, payment processing, customer support, marketing.
With legal authorities when required by law (court orders, regulatory authorities, etc.).
With third parties if necessary for fraud prevention, dispute resolution, or protecting our rights.
In event of business transfer (merger, sale, acquisition) – we may transfer data but will ensure privacy obligations continue.

6. How We Secure Your Information

We take reasonable administrative, physical, and technical safeguards to protect your data.
Data is stored securely; payment information is processed through secure, encrypted channels.
Access to personal data is limited to employees or partners who need it to perform their role.
Regular audits, monitoring, updates to security practices.

7. Data Retention

We retain your personal data only for as long as needed to provide services, comply with legal obligations, resolve disputes, or enforce our agreements.
Where you request deletion, we will delete or anonymize your data, unless retention is required by law.

8. Your Rights

Under applicable Indian laws (including the Digital Personal Data Protection Act, 2023, when applicable), you may have the following rights:

Access: you can request a copy of the personal data we hold about you.
Correction: you can ask us to correct inaccurate or incomplete data.
Deletion: request deletion of your data when it is no longer necessary for the purpose collected, or if you withdraw consent.
Withdrawal of Consent: you can withdraw consent for processing where consent is the lawful basis.
Object: object to certain processing (e.g., marketing).
Lodge complaint: with our Data Protection Officer (or relevant contact) or with supervisory authority.

9. International Transfers

If your data is transferred outside India (for example, to vendors or cloud service providers), we will ensure appropriate protections are in place, such as standard contractual clauses, or equivalent measures, to safeguard your data.

10. Children’s Privacy

Our site is not directed towards children under 18.
We do not knowingly collect personal data from children under age of majority without parental or guardian consent.
If we become aware that we have collected data from a child under 18 without proper consent, we will take steps to delete such information.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Whenever we make changes, we will post the updated policy on the website and update the “Last updated” date.
If changes are material, we will notify users via email or prominent notice on the website.

12. Contact Information

If you have any questions, concerns or requests about this privacy policy or our data practices, you can contact us:

Email: [support@jinamehta.in]
Address: [302, janta apartment, dindayal nagar, vasai road west-401202, palghar, maharashtra]
Phone: [+91 8928232033]

Legal Basis

We collect, store and process data based on your consent, contract for services, legal obligations, and our legitimate interests (e.g. marketing, fraud prevention) in accordance with Indian law.